Two Technologies, Inc., a leading manufacturer of rugged customizable hand held computers, announced the formation of the GEMPASS. Under the direction of Russ Maynard, Vice President of Applications Development, the group offers peripheral devices, consulting, programming and application-specific engineering services to GEM partners, who include international and domestic value-added resellers, and system integrators.
GEMPASS was created in response to our partners growing needs for expanded offerings and more efficient delivery, said Maynard. Our goal is to support our partners business models by providing these solutions from a single point of contact. We offer quality products and services that streamline the sales cycle.
GEMPASS expands partner options by offering enhancements to products while centralizing the service and support processes. Among its advantages are:
- A single point of contact for purchase and addition of peripherals. GEMPASS offers partners increased flexibility in product offerings while avoiding potential compatibility issues. Peripherals offered are thoroughly evaluated in terms of quality and their ability to interface with Two Technologies products, so partners can be confident the configurations supplied will meet their expectations.
- Elimination of support issues that arise in working with multiple vendors. Working directly with GEMPASS eliminates the confusion that can occur when a support issue arises and improves the solution timeframe. Our systems are thoroughly tested, and were familiar with all aspects of their functionality, said Maynard. This enables us to provide technical support system-wide rather than only on a component basis.
- Sales Cycle Acceleration. GEMPASS offers an increased variety of products from a single source, creating a one-stop shop to expedite GEM Partners sales. Centralizing these offerings within Two Technologies assists in streamlining delivery times.
- Confidence of dealing directly with Two Technologies. Two Technologies has been providing customized hand held computer solutions across a broad range of industries since 1987 and maintains a benchmark of high quality products and service. GEMPASS adheres to these standards, leveraging the power of proven relationships with its vendors to assure the best in products, service, and price. Our company has an excellent reputation for quality products and service, said Maynard. GEMPASS maintains that comfort level while providing options to increase our partners bottom line.
GEMPASS reflects the GEM Partner Programs focus on supplying products and services that allow partners to extend their offerings and provide value to their customers. GEMPASS will continue to add products, peripherals, and services to enhance our partners ability to offer solutions in a variety of markets, said Maynard.