Leading automatic document management and data capture specialist, ITESOFT, has announced that its solutions are processing one billion documents a year for a range of different industries following the successful launch last year of its software suite, ITESOFT.Freemind.
ITESOFT has installed software for automatic capture, processing and management of documents for a wide range of industries including; music, leisure, retail and the emergency services. Customers include The House of Fraser, Orange and Peugeot.
Christian Cardot, director of finance and management systems at PSA Peugeot Citroen's group finance, audit and performance management department said, "Our main objective was to streamline our supplier invoices. ITESOFT's software makes it possible for all incoming invoices to be fed into the business workflow within two days of receipt. The excellence of the technical solution and the track record of the document management and data capture supplier were essential criteria. In addition to the technical superiority of ITESOFT's software, the quality of the relationship established helped contribute to the success of the project. "
As paper remains the primary means for customer correspondence (documents, subscriptions, questionnaires, sales offers, contracts, general correspondence, complaints, cheques etc) it is essential that all of this information is collated and made instantly accessible across the business to ensure quick and effective responses to customer demands and requirements.