GMTV wakes up to business benefits of PSINet Managed REVIVE

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PSINet Europe today announces that it has been awarded the contract to provide GMTV, Britain's most watched breakfast TV programme, with full disaster recovery and business continuity managed services utilising its PSINet Managed REVIVE back-up and failover service.

PSINet Managed REVIVE protects businesses from data loss due to hardware failure, corruption, natural disaster or accidental deletion, through real-time replication of data and applications to a secure storage facility. This managed solution also offers complete application-level and site failover for certain key applications, allowing businesses to have immediate access to both their data and core applications following any type of failure.

The three-year contract will provide 24x7 peace of mind for users of GMTV's business critical information, including financial databases, an Exchange server, a variety of file servers and key production services for the TV programme. As part of the service, all of GMTV's data will be backed up and held off-site which will allow users to access vital data externally even in the event of evacuation of the London studios. The deal strengthens a long term working partnership: PSINet Europe has provided GMTV with access and security solutions since 1997 and the inclusion of its PSINet Managed REVIVE service is further recognition of GMTV's confidence in PSINet Europe's abilities.

Geoff Wright, Chief Engineer at GMTV comments:

"Upon examination, it became clear that our existing business continuity provision was no longer the most effective or failsafe method. As a company that relies heavily on its IT systems we cannot afford to risk disrupting operations with extensive downtime, which is why the decision was made to implement the PSINet Managed REVIVE service. The fact that the service is managed externally, and provides for continuity of service in the event of our site becoming unavailable, combined with the ability to back-up all information with a long trusted service provider such as PSINet Europe, gave us the confidence to select and adopt this service. "

Nicholas Jeffery, UK MD of PSINet Europe, explains:

"This is a significant deal for PSINet Europe, not only in terms of its size but also in terms of consolidating our strong working relationship with GMTV. For any business, outsourcing the back-up of its mission critical data is an enormous step. For a company such as GMTV, whose ability to operate depends on continual access to that data, it displays a great level of confidence in our ability to deliver."

GMTV IT employees will no longer need to back-up data internally, allowing them to concentrate on issues central to the day-to-day running of the business, secure in the knowledge that all data is being backed up safely. Furthermore, the system is more reliable and cost-effective than managing time consuming tape back-ups in-house and ensures fast restores from very recent copies of the data.

Dougal Macdiarmid, product specialist at PSINet Europe explains: "The outsourced management of back-up, recovery and failover was a major factor for GMTV. The fact that all backed up data is then stored offsite at one of our data centres was also significant, as it provides the company with peace of mind that, in the event of a hardware or software failure, GMTV would be able to continue its operation in a matter of minutes rather than the days or weeks it might take to repair the system."

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